top of page

PROUDLY CANADIAN 🇨🇦 | FREE SHIPPING OVER $169 CAD

Customization Policy

Updated: February 28, 2025

To support different training needs and preferences, we offer customization options on selected styles. Please review the details below before placing your order.

Heel Height Options

Available heel heights vary by style. Please refer to the individual product page for available options.

LYP Heel heights may include:
4.2" · 4" · 3.75"(thigh highs only) · 3.5" · 3.25" · 3"

Please note:

  • 3.25" and 3" heel heights are considered custom orders

  • 4.2" heel height is considered a custom order

  • All custom heel height orders are final sale

Width Options

We offer TWO width options on selected styles:

  • Classic / Regular Fit: approx. 7.5 cm

  • Wide Fit: approx. 8.8 cm

Please note:

  • All Wide Fit (8.8 cm) orders are considered custom

  • Wide Fit orders are final sale

Production Timeline

  • All custom orders require approximately 6–8 weeks to produce

  • Production time does not include holidays or long weekends

  • Timelines are estimates and may vary slightly depending on demand

Important Notes

  • Custom orders are made specifically to your selected specifications

  • Custom items are final sale and not eligible for returns, exchanges, or warranty

  • Please ensure all selections are correct before placing your order

If you have questions about sizing, heel height, or fit, we highly recommend contacting us or booking a showroom appointment before ordering.

bottom of page