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PROUDLY CANADIAN đź‡¨đź‡¦ | FREE SHIPPING OVER $169 CAD

Customization Policy

Updated: February 28, 2025

To support different training needs and preferences, we offer customization options on selected styles. Please review the details below before placing your order.

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Heel Height Options

Available heel heights vary by style. Please refer to the individual product page for available options.

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LYP Heel heights may include:
4.2" · 4" · 3.75"(thigh highs only) · 3.5" · 3" · 2.75"

Please note:

  • 3.5", "3" and 2.75" heel heights are considered custom orders

  • 4.2" heel height is considered a custom order

  • All custom heel height orders are final sale

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Width Options

We offer TWO width options on selected styles:

  • Classic / Regular Fit: approx. 7.5 cm

  • Wide Fit: approx. 8.8 cm

Please note:

  • All Wide Fit (8.8 cm) orders are considered custom

  • Wide Fit orders are final sale

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Production Timeline

  • All custom orders require approximately 6–8 weeks to produce

  • Production time does not include holidays or long weekends

  • Timelines are estimates and may vary slightly depending on demand

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Important Notes

  • Custom orders are made specifically to your selected specifications

  • Custom items are final sale and not eligible for returns, exchanges, or warranty

  • Please ensure all selections are correct before placing your order

If you have questions about sizing, heel height, or fit, we highly recommend contacting us or booking a showroom appointment before ordering.

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