PROUDLY CANADIAN 🇨🇦 | FREE SHIPPING OVER $169 CAD
Customization Policy
Updated: February 28, 2025
To support different training needs and preferences, we offer customization options on selected styles. Please review the details below before placing your order.
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Heel Height Options
Available heel heights vary by style. Please refer to the individual product page for available options.
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LYP Heel heights may include:
4.2" · 4" · 3.75"(thigh highs only) · 3.5" · 3" · 2.75"
Please note:
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3.5", "3" and 2.75" heel heights are considered custom orders
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4.2" heel height is considered a custom order
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All custom heel height orders are final sale
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Width Options
We offer TWO width options on selected styles:
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Classic / Regular Fit: approx. 7.5 cm
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Wide Fit: approx. 8.8 cm
Please note:
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All Wide Fit (8.8 cm) orders are considered custom
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Wide Fit orders are final sale
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Production Timeline
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All custom orders require approximately 6–8 weeks to produce
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Production time does not include holidays or long weekends
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Timelines are estimates and may vary slightly depending on demand
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Important Notes
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Custom orders are made specifically to your selected specifications
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Custom items are final sale and not eligible for returns, exchanges, or warranty
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Please ensure all selections are correct before placing your order
If you have questions about sizing, heel height, or fit, we highly recommend contacting us or booking a showroom appointment before ordering.